Term and Conditions

Last Updated: [Insert Date]

1. About Our Business

Golf Sales Shop is a premium golf equipment retailer based in Swansea, UK, specializing in high-quality golf apparel, equipment, and accessories for dedicated golfers worldwide.

Business Address: 63 De-La Beche St, Swansea, GB SA3H 5ZQ

Customer Service Email: [email protected]

2. Website Use and Intellectual Property

2.1 Acceptable Use

You agree to use our website only for lawful purposes related to golf equipment shopping. Prohibited activities include:

• Unauthorized commercial use or resale of our content
• Interfering with website security or functionality
• Using automated systems to extract data

2.2 Intellectual Property

All content on perfectgolfsports.com, including product descriptions, images, and logos, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, modify, or distribute any content without our express written permission.

3. Product Information

We take pride in offering premium golf equipment including:

• Golf apparel and accessories (Adidas Golf Clothing, Golf Caps, Hats & Belts)
• Performance equipment (Golf Clubs, Drivers, Fairway Woods)
• Technical gear (Electric Golf Carts, Trolleys, Batteries & Chargers)
• Golf essentials (Balls, Bags, Gloves, Base Layers)

While we strive for accuracy in product descriptions and images, slight variations may occur. Please contact us if you have specific questions about a product before purchasing.

4. Ordering and Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive an order confirmation email with details.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secure. Payment is processed at time of order.

4.3 Pricing and Availability

Prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices and correct errors. If an item becomes unavailable after ordering, we’ll notify you promptly.

5. Shipping Policy

5.1 Shipping Options

We ship worldwide except to certain Asian countries and remote locations. Options include:

• Standard Shipping (DHL/FedEx): £12.95 flat rate, 10-15 business days after dispatch
• Free Shipping (EMS): For orders over £50, 15-25 business days after dispatch

5.2 Delivery Responsibilities

Once shipped, you become responsible for the goods. We’re not liable for:

• Delays due to customs or unforeseen circumstances
• Incorrect delivery information provided by you
• Loss or damage after delivery confirmation

6. Returns and Refunds

6.1 Return Eligibility

You may return most items within 15 days of delivery if:

• Items are in original, unused condition with tags attached
• You provide proof of purchase

Non-returnable items: Golf gloves, base layers (unless faulty), and all custom/personalized items.

6.2 Return Process

To initiate a return:

1. Email [email protected] with your order details
2. Receive return authorization and instructions
3. Ship items to our Swansea address with all original packaging

International returns are at your expense. We recommend tracked shipping.

6.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect returns. Original shipping fees are non-refundable unless the return is our error.

7. Damaged or Faulty Items

If you receive damaged or defective merchandise:

• Contact us within 48 hours of delivery
• Include photos of the damage
• We’ll arrange free return shipping and expedite replacement

8. Customer Responsibilities

As our valued customer, you agree to:

• Provide accurate personal and payment information
• Review order details before submission
• Inspect deliveries promptly and report issues within 48 hours
• Follow product care instructions to maintain quality
• Comply with all applicable laws regarding golf equipment use

9. Limitation of Liability

Golf Sales Shop’s liability is limited to the purchase price of the goods. We’re not liable for:

• Indirect, incidental, or consequential damages
• Product misuse or improper maintenance
• Events beyond our reasonable control (natural disasters, strikes, etc.)

10. Privacy and Data Protection

We handle your personal data in accordance with our Privacy Policy and GDPR requirements. We never sell your information and only use it to process your orders and improve your shopping experience.

11. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We may update these Terms periodically. The latest version will always be posted on our website with the effective date.

13. Contact Us

For questions about these Terms or your orders:

Email: [email protected]
Address: Golf Sales Shop, 63 De-La Beche St, Swansea, GB SA3H 5ZQ

We typically respond within 2 business hours.